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WEBCRAFT SOLUTIONS
BUSINESS IT SUPPORT

IT support that works the way you do

Cloud-first, local-only, or somewhere in between — we support businesses the way they actually want to work. Microsoft 365 tenants built and managed, or licence-free local setups with GDPR and data integrity handled properly. Phones, network and the physical layer included.

Get IT sorted

What we take care of

From the Microsoft cloud to the patch panel — one engineer, no finger-pointing.

Microsoft 365, done properly

Tenants created, licences supplied, devices managed to your business needs — sensible policies, nothing gold-plated.

Local-first setups

Prefer local machines and no subscriptions? We make it work — data integrity and GDPR looked after, backups included.

Phones & network, taken over

We can run your network and voice together — 3CX, or our own hosted exchange — so one call fixes either.

Cybersecurity & GDPR

Hardening, patching, backups that actually restore and access done right — your data protected whether you run cloud accounts or local ones.

How we work

1. Listen

How do you want to work — cloud, local, or a mix? We fit around your business, not the other way round.

2. Set up

Tenant and devices, or hardened local machines — built tidily, documented, and handed over honestly.

3. Remote first

Most day-to-day problems are fixed in minutes over a secure remote session — you watch everything we do.

4. On site when it matters

Cabling, cabinets, AV and anything physical — we turn up with the splicer and the label printer.

Need help right now?

Download our remote support tool and we can be looking at the problem in minutes — with your permission, on your screen, while you watch.

Remote Support

Need a hand? Download our support tool below and we can securely view your screen — with your permission, only while you're on the line with us.

  1. Download the Webcraft Support tool for your system below.
  2. Run it — no installation needed, it opens straight away.
  3. Read us the ID and one-time password shown in the window.
⬇ Download for Windows macOS Linux
On macOS or Linux, open Settings → Network in the app and enter:
ID server: support.webcraftsolutions.co.uk  ·  Key: S+aeHAMUuMA6NC2CcKHV7tFtl9kvvMEp+P25VI4vn6s=

Not sure? Contact us first: info@webcraftsolutions.co.uk

IT playing up?

Describe the problem — most issues can be looked at remotely today.
Call +(44) 7506 623 739 or email info@webcraftsolutions.co.uk

Call now