Remote Support

Need a hand? Download our support tool below and we can securely view your screen — with your permission, only while you're on the line with us.

  1. Download the Webcraft Support tool for your system below.
  2. Run it — no installation needed, it opens straight away.
  3. Read us the ID and one-time password shown in the window.
⬇ Download for Windows macOS Linux
On macOS or Linux, open Settings → Network in the app and enter:
ID server: support.webcraftsolutions.co.uk  ·  Key: S+aeHAMUuMA6NC2CcKHV7tFtl9kvvMEp+P25VI4vn6s=

Not sure? Contact us first: info@webcraftsolutions.co.uk